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We want you to love your order. If you're not 100% happy, we'll make it right.
📦 30 Day Returns
You have 30 days from delivery to request a return.
✅ Eligibility for Returns
To be eligible for a return:
- Item must be unused, unworn, and in original condition
- Must be returned in original packaging
- Proof of purchase (order number) is required
Important: Personalised shirts (custom name/number) are non-refundable unless faulty or incorrect
🔁 How to Return
To start a return:
- Email us at johnsonmalik952@yahoo.co.uk
- Include your order number and reason for return
- We'll respond within 24–48 hours with instructions
Please do not send items back without contacting us first.
💸 Refunds
Once your return is received and inspected:
- Your refund will be processed within 3–5 business days
- Funds will be returned to your original payment method
🚚 Shipping Costs
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
❌ Faulty or Incorrect Items
If your item arrives damaged, faulty, or incorrect:
- We'll cover return shipping
- You'll receive a free replacement or full refund
- Just contact us within 48 hours of delivery with photos
🔄 Exchanges
Need a different size? We offer exchanges — just email us and we'll sort it quickly.